SAFETY ... At Yellow Cabs, We Care !!
is often NOT the reality, so we share the following
to alleviate your travel concerns.
taxi is a SAFE ALTERNATIVE to other forms of transport,
with a 24hour / 7day service availability.
sure that you experience a personal feeling of comfort
and security by adopting the following procedures
on 1-800-595-1222, by SMS on 650-771-0933 or by
Keep a Record of Your Journey
uncomfortable or in doubt about the ‘bona
fides’ of your cab driver-
the fleet number displayed on the outside front
backtrunk or the left and right fenders (adjacent
to the doors)
Phone or SMS a friend with the details of
your journey or SMS details to Yellow Cabs’
Call Centre on 408 739-1234 and we will confirm
receipt of your message.
If YOU are helping a friend into a cab, you
may wish to record the details of the cab
trip and save the details in your mobile’s
phonebook or notebook.
REMEMBER all Yellow Cab drivers are subjected
to ongoing criminal and traffic incident history
reviews – if a driver is not in uniform,
DON’T ENTER THE VEHICLE!!
recommend that the left rear seating position be
used (diagonally opposite the driver) as the maximum
safety seat. Any conversation that you feel is ‘out
of order’ should be brought to the attention
of the driver. His training states, “…
do not initiate conversation except in relation
to the business of getting the customer to their
destination – if the customer feels inclined
to chat, the weather and sport are ideal, ‘safe’
you have hailed a cab:
the details of your trip to Yellow Cabs, who will
record same and advise the driver that they are
aware of your presence in the cab.
is YOUR CLEAR CHOICE when your destination is
reached, whether or not you would like the driver
to light the way to - and wait until you have
safely reached - the door.